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Health, Wellness, and Preventions FAQs

Where is the best place to find information about orders for Orange County? 
Orange County government is providing regular updates for its residents. Information including the state-wide stay-at-home order, testing, COVID-19 heat maps, as well as information from local partners, can be found at the County’s website

What is Rollins doing to respond to COVID-19? 
The College’s main goal in planning and preparations is to protect the safety of our students, faculty and staff. Our planning is guided by the U.S. Centers for Disease Control, the State of Florida Health Department and the Orange County Health Department. The College is taking a number of steps to prepare for and respond to the issues raised by the novel coronavirus (COVID-19). This includes, but is not limited to: 

  • Activating our Emergency Response Team, with dedicated working groups with responsibility across campus. 
  • Staying in regular communication with state and local health officials. Regular monitoring of national and state organizations, including the U.S. Centers for Disease Control, the State of Florida Health Department and the Orange County Health Department. 
  • Having ongoing conversations about risks related to international travel. 
  • Keeping our community informed by sharing best practices and expert guidance on public health infection control. 

What are the symptoms of the coronavirus?  
Symptoms can include a fever/chills, cough, shortness of breath, fatigue, body aches, headache, nausea/vomiting, diarrhea, sore throat, congestion or runny nose, and/or new loss of taste or smell – similar to what you may feel with influenza or a bad cold. The incubation period (how soon the symptoms appear from the time of first exposure) for these types of viruses is typically 2-14 days.  

How can I prevent infection with COVID-19?  
There is currently no vaccine to prevent COVID-19 infection. The best way to prevent infection is to avoid being exposed to this virus. However, as a reminder, the Centers for Disease Control and Prevention (CDC) recommends everyday preventive actions to help prevent the spread of respiratory viruses, including:  

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.  
  • Avoid touching your eyes, nose, and mouth with unwashed hands.  
  • Avoid close contact with people who are sick.  
  • Stay home when you are sick.  
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.  
  • Clean and disinfect frequently touched objects and surfaces.  
  • Physical distancing, remaining six feet apart.

How is "close contact" defined?
“Close contact” is defined by the CDC as someone who was within six feet of an infected person for a cumulative total of 15 minutes or more over a 24-hour period, starting from two days before illness onset (or, for asymptomatic patients, two days prior to test specimen collection) until the time the patient is isolated. The CDC updated this definition October 21, 2020.


Are masks required on campus?
Yes. All members of the Rollins community – faculty, staff, students, and visitors – are required to wear masks indoors in public settings. Mask wearing is one of the most important actions we can all take to eliminate the spread of the virus, as masks are useful in both preventing illnesses in healthy individuals and in preventing asymptomatic transmission. When a community wears facial coverings consistently, there has been a reduction in COVID-19 cases. Learn more about how masks curtail community transmission here.  

When, specifically, do I need to wear a mask?
It is our expectation that you come to Rollins with your mask, and you wear a mask when interacting with others indoors. Mask wearing is required on campus with exception of your private office when working alone or when in your residential room or if you regularly work with a group of 2 to 5 individuals, and everyone has been fully vaccinated and is willing to share that information, your group may work together without masks.

Why are a face shield and mask important?
Face masks protect each other better than a face shield alone. When it is not possible to maintain a 6-foot physical distance, such as in a laboratory setting or Hume House or office hours (in a smaller office), a face mask plus a face shield offers more protection.  

Under special circumstances, a face shield may be used instead of a face mask. For example, someone with accommodation for breathing issues or language learning situations (especially for young children) or when an individual in the group is hearing impaired and needs to read lips (we are investigating the pros and cons of clear masks vs face masks in this case).  

Each faculty member may request a face shield through their department chair. Accommodation forms should be completed through HR if there is a need for accommodation (breathing, hearing impairment, etc.).  

Should I purchase a medical-grade N95 mask or a mask with a face shield?
We do not recommend the use of medical-grade N95 masks. Masks with relief valves may not be worn on campus as they do not protect others. (Exceptions that are aligned with job duties may be made.)  

Face shields may also be requested by those unable to wear a mask for documented health reasons. To request a mask accommodation, contact Requests will be evaluated on a case-by-case basis.  

In laboratory environments such as the Bush Science Center and the Hume House Child Development & Student Research Center, and other places where it may not always be possible to maintain six feet of physical distancing, face shields will be worn over masks.  

Will face shields be an acceptable alternative to a mask?
Masks are needed to minimize the spread of aerosolized droplets from a person’s mouth. Face shields are a secondary barrier and should be used only with a mask underneath.  

What is the enforcement policy for mask-wearing on campus? How will this be accomplished? 
It is our shared commitment to each other that we hold our students, faculty, staff and campus visitors accountable for keeping Tars safe. It is appropriate for our faculty and staff to tell students that they must wear masks. We will be sharing more soon on best practices for approaching our community members.  

For our students, we are updating the Student Code of Conduct for compliance with mask-wearing and other social responsibilities. We are working on a “Tars Promise” with SGA for adherence to these practices, with guidance from the CDC and our campus experts. We will follow up with students not in compliance. We believe in our students and the desire to be on campus and are optimistic that we all will do the right thing to keep our Tars safe.  

All individuals on Rollins campus are required to wear masks. Signs at all entrances to campus will signal to visitors that this is our policy on campus.  

As some states, including Florida, make changes to their mask mandates and limits on occupancy within businesses, will Rollins be making changes to the COVID policies? 
We will follow scientific and medical professional guidance. Currently, that guidance points to the need for us to continue with our mask mandate and other COVID-19 safety policies. We remind you that gaiter-style masks are not approved, per the College’s guidelines.   

Will daily screenings be required? 
To further reduce the transmission risk to our campus community, we will require a daily screening (from students, faculty and staff) through our #CampusClear mobile app. This will allow for daily self-screening, which will help direct our community members to seek healthcare immediately and decrease the transmission of COVID-19 to the campus community. 

The #CampusClear app uses industry standard security practices to protect your data and is HIPAA compliant. Access to this information will be restricted to Health administrators tasked with the mitigating COVID-19 on our campus. 

What is #CampusClear?  
#CampusClear is a daily self-screening app and campus “wellness pass” that we are asking all members of the on-campus community to begin using September 1, 2020. 

How do I download the #CampusClear app? 
This app should be downloaded from the Apple App Store or the Google Play Store, for free, prior to arrival on campus. For those that do not have a smartphone, you can complete the screening tool using a web browser. More information is forthcoming. 

I’m concerned about using #CampusClear. How will it protect medical privacy? 
The #CampusClear app uses industry-standard security practices to protect your data. Access to this information will be restricted to Health administrators tasked with mitigating COVID-19 on our campus. 

Why do I need to do this?  
#CampusClear is part of our comprehensive strategy for controlling the spread of COVID-19 on campus, and your participation helps to keep our campus safe for everyone. Please be sure to self-screen daily, even if you have no symptoms. If you develop symptoms after having completed the daily screening, we ask that you alert the Wellness Center. 

What does “wellness pass” mean?  
Once you have completed your daily screening, the result on your screen serves as a “wellness pass” that you may be asked to show when accessing certain buildings and spaces on campus.  

Who monitors the app and who am I expected to show it to? 
We ask that everyone be prepared to show their wellness pass at any time, but most often at buildings in which people can congregate (namely, Olin Library, Kathleen W. Rollins Hall, Cornell Campus Center and the Alfond Sports Center). In front of these buildings, signs will be displayed reminding those who enter, “In order to enter this building, you will need complete your daily wellness screening. You may be asked to show your app.”   

Can anyone ask me to show that my daily wellness screening was completed?   
Yes. We ask that you be prepared to display your screening results at any time. In addition, you may ask any member of the campus community to share their results as well. If you are meeting with students or other Rollins community members, before meeting in person with an individual or group it’s appropriate to ask if they have completed the screening.   

Besides self-screening, what other types of screening will be used to keep the campus community safe? 
In partnership with a bio-tech company, we are studying testing wastewater effluent from residence halls on a weekly basis using polymerase chain reaction (PCR) analysis with CDC novel coronavirus primers. This would provide up to seven days’ advance notice of an increase in infection in a residence hall. Identifying residence halls with a significant peak in COVID-19 levels in the effluent will signal us to test everyone in the residence hall and respond accordingly. 

None of my classes ask for #CampusClear status and I’ve never been asked to show it at buildings. What is being done to enforce the use of #CampusClear? 
We have reinforced the importance of #CampusClear to the campus community and, specifically, to faculty and staff who have the ability to ask to see it. We agree that the app is an important and effective tool, so please continue to use it to record your daily symptoms. 

How often can students get tested? 
Orange County Epidemiology does not recommend regular testing schedules. Testing should be used for a close contact exposure, and if an individual is symptomatic with COVID-19 symptoms. If a student has specific concerns, they can contact the Wellness Center. 

Is there a cost associated with a COVID-19 test at Rollins? 
There is no charge for a COVID-19 test. 

What protocols are in place for students living off-campus who test positive and need medical care? 
The Wellness Center is available to complete telehealth appointments for students living off-campus. 

Will students who test positive for COVID-19 be quarantined? 
Yes, we have developed plans to dedicate space for quarantine of exposed, asymptomatic residential students and isolation and care of our residential students who become ill and test positive for COVID-19. Several campus locations have been reserved for this purpose. We will make every effort to provide necessary care, including meal delivery, wellness monitoring, and provisions for continuing studies virtually while in quarantine/isolation. 

Please know in advance that we will not be able to accommodate rebates for room and board for those who must quarantine or be isolated and elect to return home for the period. 

What is the isolation and quarantine protocol for our students? 
With all students being housed in single-occupancy rooms this allows for any student to quarantine in their own space if close contact to a COVID person occurs. Isolation spaces will be designated for any positive COVID student. When feasible students will be able to return home to quarantine/isolate if clinically appropriate. 

When a student tests positive at the Rollins Wellness Center they will be moved to an isolation space. Rapid Trace will be notified to begin contact tracing of close contacts of our campus community and identify those individuals that need to quarantine due to close contact exposure. 

What are the specific parameters of quarantine?
Quarantine is defined as staying home for 14 days since the day of exposure to a positive COVID individual and monitor for symptoms of COVID. Stay away from others, and wear your mask at all times when accessing the bathroom or laundry room. Do not hang out in group spaces by yourself or with others. Students are allowed to go outside two times per day, alone, for 15 minutes to get fresh air away from others.

Will Rollins be conducting contact tracing? 
Thorough contact tracing is vital in containing the spread of the virus across campus. Rollins has contracted with Rapid-Trace to expand our capacity for contact tracing. This partnership will allow us to provide additional medical expertise and support to manage the pandemic. We are also hiring an additional nurse in the Wellness Center to conduct contact tracing on-site. 

Rapid-Trace will send emails, texts, and phone calls. 

If a student tests negative during the semester but has symptoms, will Rollins re-test in a couple of days? 
If the Wellness staff is suspicious of COVID-19 (and the rapid test is negative), the Wellness Center will follow up with a PCR COVID-19 test (through Quest Diagnostics). During that time the student may be moved to isolation while awaiting results. 

What if I am tested and diagnosed with COVID-19 at an off-campus medical facility? 
If you are diagnosed with COVID-19 through testing other than the Wellness Center, we ask that you update your daily screening tool with your positive results. Reporting positive cases through the screening application will allow contact tracing to begin promptly and will help keep our community safe. If a student tests positive at any time, rapid or PCR, they will be isolated and contact tracing will begin.  

What are the plans should there be an abrupt surge of infections on campus? Which hospital(s) should students use? Any concerns for capacity? 
We currently review hospital beds’ capacity daily to ensure members of our Rollins community will have the necessary emergent support they may need. At present time, the hospital beds available are not a concern, but we will continue to monitor that data. AdventHealth Winter Park is the closest hospital to the Rollins College campus. 

Is on-site rapid testing be available to faculty and staff?  
Yes. Contact the Wellness Center to make an appointment. 

What is the accuracy of the rapid testing?  
The rapid tests are 85% accurate, if you test positive. If a student is symptomatic but tests negative, the Wellness Center will re-test.  

If while I'm isolating for a positive COVID-19 test, I then get a negative COVID-19 test, can I stop quarantining?
No. A negative test means you are negative that day, but you can develop symptoms post-exposure up to 14 days later. Per CDC guidance, quarantine stands for that duration of time.

How will the Rollins community be informed of COVID-19 cases? 
We have developed a dashboard that will be posted on our COVID-19 website. 

What is the College’s testing approach? 
Our testing approach includes 1) asymptomatic testing 2) symptomatic testing, and 3) close contact testing. This is the same format for calculations that the Orange County Health Department is using for its community positivity rate. 

What does asymptomatic testing consist of? 
Asymptomatic testing involves the student body as a whole, not just certain groups of students. Groups chosen for asymptomatic testing can include groups such as fraternities and sororities, residential floors, or any other area of campus where testing might be needed. Testing is informed by a range of information including residential hall wastewater effluent testing and patterns emerging from the #CampusClear app. Any student can call 407-628-6340 to schedule an asymptomatic test.  

How is the campus positivity rate calculated? 
The rate is calculated by the number of positives divided by the number of total tests conducted. It is a 14-day positivity rate. 

Who in the student body is getting tested? Are there certain groups that are required to be tested? 
Members of the entire student body are included in our weekly asymptomatic testing. We are conducting mandatory testing of groups in which high positivity rates have been identified and concerns exist of high-risk exposure. Strategic testing is what the CDC recommends, and that’s what we are doing. In addition, we test our athletes based on NCAA guidelines for practice and competition. 

How many tests are available per week? 
Wcan provide between 400-500 tests per week. 

Should everyone within the Rollins community be tested? 
We encourage anyone experiencing any symptoms or those who might have been exposed to anyone who tests positive for COVID-19 to get tested. Contact the Wellness Center to schedule a testing appointment. If you are asked to test, please respond promptly using the scheduling directions provided in the notification. 

Why isn’t there random sampling being done within the student population? 
Strategic community testing has served us well for the academic year so far, and is a much better use of our resources than randomly sampling people. In addition, Biobot wastewater effluent testing takes care of the random sampling part for us. 

Should we be testing more? 
The only solution to our current high positivity is changing our behavior. If our campus continues to ignore health and safety guidelines, we will not be able to contain this. No amount of testing is going to change that. Immediate steps to reverse the current positivity rate include: 

  • Our community needs to wear masks both on and off-campus.  
  • We need to practice social distancing.  
  • Our students need to cooperate with Rapid-Trace, and respond quickly and honestly.  
  • Our faculty should check the Campus Clear app to ensure students are doing the self-assessment daily.  
  • Our community needs to use the Campus Clear app and get tested when appropriate.   
  • We need to hold accountable those who break the Tars Promise. 

This needs to be consistent and predictable. The current rate will only go down if we have enough negatives to combat the number of positives. That can only be accomplished by doing the above. 

What happens if a student does not show up for a surveillance test? 
If a surveillance test is mandated, any student who does not participate is then required to quarantine. 

Why aren’t students providing accurate info to Rapid-Trace (contact tracers)? 
Good question. You will not be penalized for providing accurate information to Rapid-Trace and this information is key to our reporting. We always knew that part of returning to campus in-person meant that students could potentially be faced with quarantine for the health of the entire campus community. 

When can I receive the vaccine? 
Effective Monday, April 5, anyone age 18 and up is eligible for the COVID-19 vaccine in Florida. 

Has Rollins received the vaccine? If so, how will distribution work? 
Yes. At this time, Rollins has received 1,500 doses of the Moderna vaccine (for 750 people). Vaccine appointments were offered first to residential students, then off-campus students, followed by faculty and staff. Administration of the vaccine begins Tuesday, April 6. Please visit this link to schedule your appointment. 

At time of your appointment, bring your Rollins ID for student verification. 

If I’m a student worker and have received my 1st dose elsewhere, can I get my second dose on  campus? 
No, you should receive your 2nd dose from the same location you received your 1st dose. 

Will I get a vaccination card? 

If I am a faculty/staff member, can I get my card laminated?
Yes. Employees can visit Becky Hopkins, Monday – Wednesday from 9 a.m. – 2 p.m. in Communications & External Relations.

What do I need to do to get the vaccine on campus if I’m not a Florida resident? 
After signing up for the COVID vaccine appointment, please bring your Rollins ID to your appointment for student verification. 

Will my second appointment be automatically made for me? 
At the conclusion of your first dose appointment, you will make your second dose appointment with Rollins Vaccine staff. 

What do I do after I get my first shot? 
After receiving your first dose, you will receive a CDC vaccination card. It is essential to keep this card for future verification of receiving the vaccine. We strongly recommend that you take a photo of this card and store it securely, or send a photo to a parent or caregiver for them to storeas well. We also encourage you to complete the COVID-19 Vaccination Self-Reporting Form. You can monitor our COVID-19 dashboard for updates on self-reported data from our community members who have received one of the COVID-19 vaccines. 

Will Rollins require the vaccine for students this fall? 
We are encouraged by increasing vaccine eligibility in Central Florida, and by so many of Rollins’ faculty, staff, and students obtaining the vaccine. Although we aspire to have a fully vaccinated campus community by the opening of our fall semester in August, we are not at this time mandating thastudents get vaccinated. Based on our assessment of community vaccination levels, along with CDC and health department guidance, we will determine what safety protocols are needed as we begin the fall semester. 

Can a COVID-19 vaccine make me sick with COVID-19?
No. None of the authorized and recommended COVID-19 vaccines or COVID-19 vaccines currently in development in the United States contain the live virus that causes COVID-19. This means that a COVID-19 vaccine cannot make you sick with COVID-19.

After getting a COVID-19 vaccine, will I test positive for COVID-19 on a viral test?
No. Neither the recently authorized and recommended vaccines nor the other COVID-19 vaccines currently in clinical trials in the United States can cause you to test positive on viral tests, which are used to see if you have a current infection.

If I have already had COVID-19 and recovered, do I still need to get vaccinated with a COVID-19 vaccine?
Yes. Due to the severe health risks associated with COVID-19 and the fact that re-infection with COVID-19 is possible, a vaccine should be offered to you regardless of whether you already had a  COVID-19 infection.

Will a COVID-19 vaccination protect me from getting sick with COVID-19?
Yes. COVID-19 vaccination works by teaching your immune system how to recognize and fight the virus that causes COVID-19, and this protects you from getting sick with COVID-19.

Will a COVID-19 vaccine alter my DNA?
No. COVID-19 mRNA vaccines do not change or interact with your DNA in any way.


I’m a Rollins faculty or staff member. Can I get a vaccine?
As of March 8, 2021, Orange County expanded vaccine eligibility to include all educators and staff in schools and colleges at both Orange County sites and state-run FEMA sites.

Will the Tars Promise still apply if I get vaccinated? 
We have not yet determined changes to the Tars Promise for those individuals who have been vaccinated. We encourage continuing with current guidelines. 

I understand vaccine distribution process continues to evolve. What are some other resources you recommend to find the most up-to-date information? 

Can Rollins just name the “campus positivity rate,” as opposed to positivity rate at testing sites? 
Because we are not testing each person on campus, it is inaccurate to say we have a “campus positivity rate.” 

Can the College send a daily text of COVID updates? 
While we considered this approach when we reopened in the fall, we ultimately want students to reference the dashboard because of the complexity of factors. 

Where can I find the current positivity rate? 
The College’s positivity rate can be found updated daily by 9 a.m. on the dashboard (found here). Weekend rates are calculated every Monday.  

Is there any evidence of transmission in the classroom? 
No. We consistently monitor the data from Rapid-Trace contact tracing, and we continue to have no evidence of any transmission of Covid-19 in the classroom, or at any campus-sponsored and monitored events or activities.