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What is happening?
Why does technological change have such
a profound impact?
Exponential impact on costs and prices

Creation of new products
Cumulative innovations
Alters social and political institutions
Deconstructs and reconstructs the very fabric of production,
consumption, productivity
Source of most of economic growth
In contemporary world we are experiencing
radical changes in costs, prices, computing power, products,
innovation, organizational - social - and political change brought
on by the IT revolution.
The declining cost of creating, manipulating
and moving information makes it more valuable:
Internet and E-business - If it can be
digitized, it can be done anywhere and moved anywhere.
Changes in the IT Industry
Does IT still matter for competitive advantage?
IT/Information as a commodity
Moore's Law less important - good enough
IT matters because of what you do with it - manage better, not
buy new and better
Exploding connectedness to the Internet
Computing power - a utility
Software - a service - a web service
Outsource - IT as computing and software
Open standards - real interoperability - XML, UDDI, SOAP, WSDL
1864 - uniform system of screw threads
- interchangeable parts/mass production
Sears and railroads
Software firms sell services, not software packages
Banks, etc. sell IT-based services
Greater business control over IT departments
Cost reduction
Better information
Shared infrastructure
Competitive Advantage
Business Process Offshore Outsourcing -
BPOO
IBM - IT services; no PC unit
What are the trends in
e-business/e-commerce?
January 05, 2005
eMarketer's team of analysts and researchers give their predictions
of what to look out for in 2005 in the Internet, e-business and
emerging tech arena.
Alternative Advertising: While paid search will continue
to dominate online advertising in 2005, the growing fear of digital
video recorders (DVRs) stealing eyeballs from TV commercials
will increasingly impel brand marketers to devote more of their
budgets to "alternative" vehicles. Senior Analyst David
Hallerman explains that for some of these traditional companies,
that alternative will simply mean more online advertising
eMarketer expects over 27% spending growth for rich media advertising
and 21% for overall online ad spending in 2005. In addition,
marketers will increasingly incorporate the Internet into word-of-mouth
campaigns, making the referral buzz more effective than it has
been offline only.
RSS: RSS (Really Simple Syndication) will grow as a
pervasive form of content syndication. Supporting the idea of
alternative advertising, eMarketer Director of Research Yael
Marmon says we should expect to see advertisers attempting to
leverage RSS as a platform for targeted advertising.
RSS is a format for syndicating news and the
content of news-like sites, including major news sites like Wired,
news-oriented community sites like Slashdot, and personal weblogs.
But it's not just for news. Pretty much anything that can be
broken down into discrete items can be syndicated via RSS: the
"recent changes" page of a wiki, a changelog of CVS
checkins, even the revision history of a book. Once information
about each item is in RSS format, an RSS-aware program can check
the feed for changes and react to the changes in an appropriate
way.
RSS-aware programs called news aggregators
are popular in the weblogging community. Many weblogs make content
available in RSS. A news aggregator can help you keep up with
all your favorite weblogs by checking their RSS feeds and displaying
new items from each of them.
Imagine you want to write a program that reads
RSS feeds, so that you can publish headlines on your site, build
your own portal or homegrown news aggregator, or whatever. What
does an RSS feed look like? That depends on which version of
RSS you're talking about.
http://www.xml.com/pub/a/2002/12/18/dive-into-xml.html
http://www.webreference.com/authoring/languages/xml/rss/intro/
Pay close attention to this article on our course website:
(thanks to Michele Hickman)
Home-Brew
IPod Ad Opens Eyes
AOL Changes: AOL has lost 4 million subscribers in
the last 2 years. It's dial-up business is stagnating as Internet
users migrate to broadband. In 2004, online advertising revenue
made up approximately 11% of AOL's total revenue. By the end
of 2005, AOL will be hoping that online advertising revenue will
make up close to 20% of its total revenue (it plans to open its
doors to non-subscribers) as its access business continues to
decline.
On-Demand TV: Consumers are taking more control of
their TV experience. "DVRs on their own will not change
the TV landscape," says Senior Analyst Ben Macklin, "but
combine the power of time-shifted viewing and ad skipping with
the increasing availability of video-on-demand and broadband
entertainment, and we should begin to see changes in the landscape."
Advertisers need to embrace the new environment in order to find
and target their audiences.
Wireless Broadband: Look for more wireless broadband
in 2005, as well as more consolidation among operators, particularly
throughout the Americas. TV is also coming to wireless handsets,
in the form of clips and even streaming video. Senior Analyst
Noah Elkin warns, "Don't expect consumers to throw out those
42-inch plasma sets in favor of tuning into 'The Apprentice'
on their cellphones, but operators will push this sort of value-added
service nonetheless, hoping to drive up consumers' monthly bills."
This year, wireless broadband will begin to challenge operators'
high-speed 3G.
Radio Frequency Identification (RFID): Wal Mart's deadline
is January 2005 for it's top suppliers to start sending RFID-tagged
goods to its warehouse in Dallas. IDC estimates US retailers
and their suppliers spent roughly $90 million in 2003 on RFID,
and AMR Research estimates consumer goods companies, many of
which supply retail giant Wal-Mart, spent $250 million on RFID
tags in 2004.
eMarketer predicts adoption by the retail sector will continue
in 2005, as part of a long term trend. Reports put Wal-Mart's
RFID spending alone at $3 billion over the next several years.
Voice-over Internet Protocol (VoIP): Though growth
in the number of VoIP users was slow in 2004, eMarketer Senior
Analyst Steve Butler says it should pick up significantly in
2005. Awareness among businesses and consumers grew in 2004,
as telecom and cable providers rolled out their VoIP offerings.
Linux: In 2005, eMarketer expects Linux adoption in
the enterprise to continue, especially as part of the server
upgrade cycle. IDC recently projected that the Linux marketplace,
including servers, PCs and packaged software, would rise by a
compound annual growth rate (CAGR) of 26% between 2003 and 2008.
Cross-Channel Retail: Retailers will think of their
online stores less as unique, standalone channels by increasing
their efforts to integrate inventory management fufillment activities
and marketing across all sales channels stores, Web sites
and catalogs. They will also spend more time studying the behavior
of cross-channel shoppers in order to create incentives that
keep these shoppers from browsing in their online/offline stores
but then making their actual purchase with a competitor.
IT Security: Security has been one of the top three
IT priorities among businesses for the past 3 years, as Morgan
Stanley reported in 2003 that security was the top network spending
priority among US CIOs for 2004. eMarketer expects this trend
to continue in 2005.
95% of the changes from
the IT revolution are in front of us
What are the historical origins of this
revolution?
Techno-economic revolutions in the past:
1780-1840 Industrial manufacturing of textiles
Water power
1840-1890 Steam, iron and railways
1890-1940 Electricity and steel
Internal combustion engine
Chemicals
1940-1990 Mass production and consumption
Autos, electronics, oil, aviation
1990-??? Information technology/ knowledge-intensive production
semiconductors, software, digital networks, new communications,
mass customization, nanotechnology, biotechnology, genetic
engineering, "the age of spiritual machines"

What happened to bring on the IT revolution?
1947 - invention of the transistor at Bell
Labs
1954 - first silicon transistor
1958 - Fairchild Camera developed the planer process for low-cost
production of ICs 1958 - Texas Instruments and Fairchild independently
created the first integrated circuit; now transistor circuits
could be placed on semiconductor material (silicon) and no longer
needed to be wired together
1961 - first marketable chips in 1961; sold to NASA and military
1961-1970 - large scale production of semiconductors lowers cost
and increases reliability
1965 - Moore's
Law
1969 - Advanced Research Projects Agency creates ARPANET
1971 - Microprocessor is invented at Intel
1972-2000 Globalization
of semiconductor technology and production
1973 - 1975 - Xerox Parc creates the first real personal computer
- the Alto
Bob Metcalfe at Xerox PARC invents the ethernet and LANs
1975 - First commercial microcomputer: Altair 8800
1978 - Apple Computer
1981 - IBM sells PCs
IBM licenses the DOS from Microsoft for its PCs
1984 - Apple Lisa and GUI operating system
1985 - SUN Microsystems and commercial workstations
1983 - 1992 Rise of the clone: Compaq and Dell
1990 - Microsoft releases Windows 3.0 - GUI for PCs
1991 - Tim Berners-Lee invents URL, HTTP,
and HTML
1993-4 - Marc Andreessen invents WWWeb browser Mosaic which becomes
Netscape
1994-1999 Metcalfe's
law begins to power e-commerce as the WWW emerges
2000-2003 Emergence of wireless technologies
and business models
How the Internet Works
One of the best overviews of the economic impact of the
Internet is in the following set of articles:
Untangling e-conomics
Elementary, my dear
Watson
Solving the paradox
Virtual guesswork
Where are we in the cycle of change created
by the Internet?
1990-1998: Initial development
Infrastructure and standards
Early adopters
New Business Models
Web as toy or fad
1999-2001: The Web is for real
Explosive growth in infrastructure and adopters
Acceptance by a majority of businesses - most "get it"
Extreme turmoil and fear - panic efforts to get on the bandwagon
Mergers and acquisitions
Infrastructure upgrades
.coms are "fireflies before the storm"
extreme overvaluations in the stock market
.com shakeout becomes dot bomb as the bubble bursts
collapse of capital spending follows bubble burst
complexity and difficulty of e-business operation becomes clearer
2001-2007 Hypergrowth
Laggards begin to fail
Winners/early adopters widen lead
Frantic effort at catch-up
Some early adopters fail
New Business Models II
Technology upgrades in processors and connection speeds
Critical mass is achieved in more and more industries
Metcalfe's Law accelerates - network firm intensifies deconstruction
Globalization accelerates - many distinctions between national
economies disappear
Cascading changes sweep across many industries
Institutional restructuring (political, social, demographic)
follows and accompanies economic changes
Intensified social and political conflict (winners versus losers)
1) What was
the role of the government - specifically ARPA - in the development
of the Internet? Who were the other partners involved in developing
the ARPAnet? Could the Internet have developed at all without
ARPA? Where were the great U.S. corporations?
2) How does
the Internet work at the most basic level? Use these terms to
construct a paragraph explaining how information moves across
the Internet:
Important terms:
packet switching
IP address
domain name
router
local area network (LAN)
protocols (TCP/IP)
network of networks
interoperability
URL
HTTP
HTML
Browser
3) What is
the difference between the Internet and the World Wide Web?
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